Dear Laurie,

We wish to thank you for the wonderful work you did on our behalf in helping us find and purchase the right condo for our needs.

From the moment we contacted you, sight-unseen, through your website, you were very professional. We were pleasantly surprised to find a multitude of appropriate listings sitting in our "inbox" less than 2 hours after our initial request for information.

To your credit, the listings you provided were perfectly matched to the types of units we wanted to look at and purchase.

Your willingness to meet with us based on our schedule was greatly appreciated. We were impressed with the efficiency you demonstrated in arranging appointments.

You were very helpful when we were viewing prospective condos for purchase. Your knowledge of the area and understanding of the real value of the properties were instrumental in helping us make our decision. We appreciated your "service-first" attitude as we spent the better part of a sunny Sunday viewing numerous condos and peppering you with questions.

When we finally decided to make an offer on our current home, you were remarkable. Your skill at negotiating and ability to play "hard-ball" with the vendor's agent saved us a lot of time and a lot of money. We were thankful that we retained your services - we can't imagine how difficult it would be to be the vendor's agent and have to contend with your formidable negotiation skills.

Most importantly, 4 months after the purchase, we are confident we made the right decision - we love our condo! Thank you for helping us get a great deal on a great unit in CityPlace! Living here is the best decision we've ever made. After spending 4 years commuting 3 hours each day from the home we purchased in Brooklin, Ontario, it is incredible to wake up with a view of the waterfront and to only be 10 minutes from work. Our lifestyle has never been better!

Your honesty and professionalism are a tribute to your industry. We have already referred a number of friends to you who are considering moving downtown. As far as we are concerned, if someone is planning to buy a condo in downtown Toronto and they don't call you, they are making a big mistake.

Please post this letter on your website - individuals who are (wisely) considering using your services are welcome to contact us at our home e-mail address - g.kirk@telus.net.

Thank you once again. When we decide to purchase another condo, your number will be the first we call.

Sincerely,

George & Jennifer Kirk